At 25 years old, and working as a waitress in a fairly upscale restaurant in the city, I've had my share of peculiar experiences, but nothing quite as jarring as my encounter last night. A young couple was seated in my area, and from the get-go, the atmosphere felt uneasy. The woman shot me sharp glares, while her companion was more focused on my appearance, giving me uncomfortable smiles.

While taking their drink orders, the man engaged flirtatiously, inquiring about my favorite drinks and complimenting my taste. His girlfriend, however, seemed dismissive and rudely snapped her order at me. Things escalated when I returned with their drinks; the man made inappropriate contact by brushing his hand against my thigh under the guise of an accident. As I reacted in shock, the woman accused me of behaving provocatively.

I was appalled and told them sternly they needed to settle their bill for the drinks and leave. I firmly believe that the mantra "the customer is always right" has its limits, especially when respect is compromised. My manager, on hearing the commotion came over. I explained the situation, only for the couple to claim they were merely acting out a jealousy role-play they thought I would be complicit in – which was bewildering and unacceptable.

Expecting support from my manager, I was instead taken aside and told it was a 'misunderstanding' and not to cause a scene. Feeling undervalued and harassed, I realized my manager was reluctant to take action, a pattern I had noticed before. Driven by frustration, I left the premises and even decided not to show up the following night.

This morning, my manager expressed his disappointment over a text, critiquing my leaving the team understaffed and failing to close my section properly. While some co-workers are sympathetic, others, shockingly, think I should be flattered by such attention, conflating harassment with desirability.

Had this scenario unfolded on a reality TV show, I wonder how it would have been perceived by the public. Reality shows often amplify personal interactions for dramatic effect, so perhaps my confrontation might have been edited to either vilify or vindicate me depending on the storyline they wished to push. It’s curious how different the public reaction might be under those circumstances, with some viewers possibly siding with the couple or the manager, while others might support my stance on harassment and professionalism.

Am I wrong in my reaction to this situation?

I experienced harassment at work; should I quit my job?

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