Last week, I encountered an exceptionally rude sales assistant while hunting for a birthday present, and I wonder if I may have overreacted because of it. There was only one attendant free at the shop, and it was apparent she preferred not to be disturbed. She avoided making eye contact and would walk in the opposite direction whenever I neared. After waiting around for another assistant to become available and realizing none would, it was getting late, so I reluctantly decided to approach her. Regrettably, her response was dismissive and unhelpful, leading me to resume my browsing alone as I awaited my husband's arrival.

Upon his arrival, it was as if a switch had flipped with the saleswoman. She became eager and attentive, quite the opposite of how she had treated me initially. My attention had been caught by a stylish bag earlier, which I might have even bought for myself had it not been for her earlier behavior. My husband noticed and asked if I was interested in purchasing it, but I refused, particularly because it would mean she’d earn a commission from the sale. Despite my earlier experience, she now seemed more than willing to assist.

A few days later, my husband surprised me with that very same bag as a gift. I inquired if he had returned to the same store and interacted with the same assistant, which he confirmed. Knowing this, I felt compelled to return the bag. I explained to him how her initial rudeness had spoiled my view of the purchase, and that I did not want her benefiting from the commission. While the commission seemed trivial to my husband, the principle mattered to me. He was quite upset when I returned his gift, not understanding why a stranger’s actions should influence our decisions.

Am I being unreasonable?

Navigating this situation on a reality show would undoubtedly amplify the drama. Picture the scenario being replayed to a room full of spectators, each weighing in on the ethical dilemma. Would the public side with my decision to stand against poor customer service, or would they perceive my actions as an overreaction detrimental to what was a heartfelt gift from my husband? Reality TV thrives on such conflicts, often escalating them to entertain the audience.

Was it right to return the gift due to rude service?